DELIVERY
DELIVERY & SHIPPING
All our orders are shipped out using DHL Express courier service.
London (Zones 1-3): £20. Same Working Day Courier for orders placed before 12pm.
UK: Free Delivery up to 3 working days. Shipped the same day if ordered by 1pm.
Europe: £20. Up to 3 working days. Shipped next day and normally take 2-3 working days to be delivered.
International: £30. Up to 3 working days. Shipped next day and normally take 2-3 working days to be delivered.
Ordered goods will be delivered to the address provided at checkout at the time the order is made. It is your responsibility to ensure that the delivery address provided is accurate and someone is there to accept and sign for the goods.
Delays may occur if customs issues arise. Currently we are experiencing delays due to COVID-19 and Post-Brexit.
Please note you might be liable for import duties in the usual way and your local customs office should be able to assist you with this.
In the event that no-one is available to receive a DHL Express item, a card will be left providing you with the option to have the item re-delivered at a later date or to collect your parcel from your local collection depot.
If you have any questions or specific requests, please call us on +44 (0)20 3701 4946 or email us at info@pritchlondon.com.