MADE TO ORDER & MADE TO MEASURE GARMENTS

The majority of designs from our Clothing collections are made to order or made to measure.

Made to Order Garments:

For some of our designs we do not hold stock and they are made to order especially for you.

Please allow from 2 to 5 weeks for the garment to be made (depending on the piece) before it is dispatched to you.

Please bear in mind that due to Covid-19 related regulations, we might experience delays.

Please don’t hesitate to contact us prior to ordering in case you wish to confirm the delivery time.

Made to Measure Garments:

If you are interested in one of our made to measure garments, here is to explain the process for you:

Step 1 - Digital consultation with one of our client managers to discuss details

Step 2 - Measurements can betaken yourself, by one of our tailors around the world or any professional tailor in your area. This strictly depends on the complexity of the garment.

*For your information, we have tailors available in London, Milan, Paris, South of France, Monaco, Dubai,Moscow, Saint-Petersburg, Los Angeles, New York.

Step 3 -Toile (Prototype) is made for you to try and for us to make necessary adjustments. This step is only required for complicated garments.

Step 4 - Fittings (We might require 1-3 fittings depending on the complexity of the garment)

Step 5- Delivery

We know the process sounds complicated, however do not worry as our team will support you throughout the process and ensure it is as easy as possible for you.

We will be in touch to discuss your measurements in details and to give you a more detailed timeline of your order. Please do not hesitate to contact us if you have any questions or requirements. Please call us +44 (0) 20 3701 4946 or email info@pritchlondon.com

 

ONLINE ORDERS

Full payment (by credit ordeb it card) is required before dispatch of goods. Once the payment is received, a confirmation email will be sent; and a tracking number will be sent out once your order has been shipped. Goods supplied by PRITCH London to customers remain the property of the Company, until paid for in full by the customer.

 

TELEPHONE ORDERS

Orders can be placed over the telephone by calling the Customer Service Team on +44 (0)2037 014 946.

Card details can be processed using our online secure Sage Pay payment process or via the special secure form. You will be sent a copy of receipt or an original if required. We do not keep cards on file, unless other confirmed in writing by the Client.

 

PRICES

Orders are subject to acceptance by the Company and to availability of the goods, and will be invoiced at prices set out in our Website at the time of purchase. All of our prices are listed in Pounds Sterling, and you will be invoiced in Pounds Sterling. If you are purchasing goods from outside the UK, currency fluctuations and credit card charges may affect the amount billed on your credit card.

 

PROMOTIONS

THE JANUARY SHOPPING EVENT 2023 This promotion entitles the customer to up to 30% off the full price of selected lines in our Accessories collection, excluding the following products: Corset Belt – Pitch Black; Corset Belt - Rebel Red, Explosion Corset Belt - Pitch Black, BIA Corset Black, Cut Out Corset Belt - Pitch Black, accessory sets, and any items from our Made To Order or Made To Measure collections. This promotion applies to purchases made online at pritchlondon.com from 00.00am Sunday 1st January 2023 to 11.59pm Saturday 21st January 2023. The promotion does not apply to purchases of PRITCH gift cards or any purchases made in store or via our third party retail partners. This promotion cannot be used in conjunction with any other promotion or discount.

BUILD YOUR OWN CORSET BELT DUO This promotion entitles the customer 15% off the full price of any two Corset Belts purchased in the same transaction online at pritchlondon.com from 00.00am Tuesday 29th November to 11.59pm Saturday 31st December 2022. This promotion cannot be used in conjunction with any other promotion or discount. 

COMPETITIONS

Competition entrants will be deemed to have accepted and be bound by these terms and conditions upon completion of entry.

The Promoter: PRITCH, Churchill House 137-139 Brent Street, Hendon, London, United Kingdom, NW4 4DJ registered in England and Wale, registered company number 08113430)

The Supplier: The prize supplier.

Eligibility: This prize promotion is open to entrants aged 18 years or over, excluding employees and their immediate families of The Promoter, associated agents or anyone professionally connected with the prize promotion.

One entry per person per prize promotion unless otherwise stated in the individual promotion. All additional entries will be disqualified.

Any entries that the Promoter consider (in our absolute discretion) to be dangerous, vulgar, offensive, indecent, illegal racist, copied, offensive, cruel or fraudulent, or infringe on the rights or copyright of others will be immediately disqualified.

No third party or bulk entries. If it becomes apparent that either a participant or household is using any means to circumvent this condition such as, and without limitation, multiple email accounts, multiple reproduced or computer-generated entries, using multiple identities, fraudulently falsifying data, acting fraudulently or dishonestly in the opinion of the promoter or otherwise acting in violation of these terms, these participants will be disqualified, and any prize entitlement will be void.

Incomplete, illegible, misdirected or late entries will not be accepted. Proof of sending will not be accepted as proof of delivery or receipt. No responsibility can be accepted for entries that are incomplete, lost due to technical reasons, corrupted, delayed, wrongly delivered, or not received for whatsoever reason.

Winner Selection: The prize draw winner(s) will be randomly selected by a computerised random generator from all entries. Skills based entries shall be judged based on the judging criteria, set out in the promotion, by a panel which shall include one judge independent to the Promoter.

Winner Notification: The winners will be notified by email via the account provided at point of entry within 14 days of the closing date and will have 14 days from notification to claim their prize. If a winner does not claim their prize within this timeframe the promoter reserves the right to withdraw prize entitlement and will award the prize to a reserve drawn at the same time as the original.

It is the responsibility of the entrant to provide correct, up-to-date details when entering the prize promotion and acceptance of the prize. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.

The Promoter’s decision is final and binding. No correspondence will be entered into. Entry implies acceptance of these terms and conditions.

Prizes must be accepted as offered by the named winner. There is no cash or alternative prizes, in whole or part. The prizes are not transferable and cannot be resold.

The Promoter reserves the right to substitute a prize of equal or greater value should circumstances outside its control make this necessary.

The Promoter reserves the right to verify winners and ask for proof of identity, age and address and to withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions.

You agree that if you are a winner, you will take part in and co-operate fully with reasonable publicity and to the use of your name, photograph and any comments in such publicity without any fee being payable.

By entering the Promotion, each entrant grants the Promoter a world-wide, perpetual, irrevocable, non-exclusive, transferable, royalty free and sub-licensable right and licence to use reproduce, modify, adapt, publish or display (in whole or in part) any intellectual property contained in the content of their entry, without royalty, payment or other compensation. Each Entrant agrees not to assert any moral rights in relation to such use and warrants that they have full authority to grant such rights.

The name and county of the winners can be obtained by sending an email, 28 days after the prize promotion closing date, to info@pritchlondon.com.

The Promoter reserves the right, at its sole discretion, to eliminate or disqualify any entries or entrants that it regards as being in breach of these terms and conditions or the spirit of the Promotion. Those who try to circumvent the entry process and/or entry instructions by any method, will be disqualified and any prize award will be void.

Entry into the Promotion is at the entrant’s sole risk. To the extent permitted by law, neither the Promoter nor Supplier accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by entrants or any third parties arising out of or in connection with the Promotion and/or accepting a prize. The Promoter and Supplier further disclaim liability for any injury or damage to entrants or any other person relating to or resulting from participation with this Promotion save that nothing in these terms and conditions shall act to limit or exclude the Promoter and Supplier’s liability resulting from its negligence or fraud.

If for any reason, the Promotion is not capable of running as planned for reasons (including but not limited to tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion), the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.

If an act, omission, event or circumstance occurs which are beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.

The Promoter accepts no responsibility for system errors or other issues that may result in disruption to, lost, delayed or not received entries, winner notifications or prizes. The Promoter, the Supplier or its agencies will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise, including any such failure which is within the control of The Promoter or its agencies.

Where a prize is provided by a Supplier, the Promoter accepts no responsibility for inaccuracy of any prize description, and The Supplier is responsible for prize fulfilment.

If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.

The Promoter and the Supplier reserve the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.

The decisions of the Promoter are final and binding in all matters relating to the Promotion and no correspondence will be entered into.

The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.

Data Protection: Any personal information that entrants share with the Promoter will be kept secure and only used in line with these terms and conditions unless the entrant has opted in to future marketing from the Promoter and/or the Supplier. By entering the promotion, entrants agree that their information may be used by the Promoter to administer the promotion and winners consent to give their name and county for the winners’ list.

Our Privacy Policy can be read at pritchlondon.com/pages/privacy.