Terms and Conditions
MADE TO ORDER & MADE TO MEASURE GARMENTS
The majority of designs from our Clothing collections are made to order or made to measure.
Made to Order Garments:
For some of our designs we do not hold stock and they are made to order especially for you.
Please allow from 2 to 5 weeks for the garment to be made (depending on the piece) before it is dispatched to you.
Please don’t hesitate to contact us prior to ordering in case you wish to confirm the delivery time.
Made to Measure Garments:
If you are interested in one of our made to measure garments, here is to explain the process for you:
Step 1 - Digital consultation with one of our client managers to discuss details
Step 2 - Measurements can betaken yourself, by one of our tailors around the world or any professional tailor in your area. This strictly depends on the complexity of the garment.
*For your information, we have tailors available in London, Milan, Paris, South of France, Monaco, Dubai,Moscow, Saint-Petersburg, Los Angeles, New York.
Step 3 -Toile (Prototype) is made for you to try and for us to make necessary adjustments. This step is only required for complicated garments.
Step 4 - Fittings (We might require 1-3 fittings depending on the complexity of the garment)
Step 5- Delivery
We know the process sounds complicated, however do not worry as our team will support you throughout the process and ensure it is as easy as possible for you.
We will be in touch to discuss your measurements in details and to give you a more detailed timeline of your order. Please do not hesitate to contact us if you have any questions or requirements. Please call us +44 (0) 20 3701 4946 or email firstname.lastname@example.org
Full payment (by credit ordeb it card) is required before dispatch of goods. Once the payment is received, a confirmation email will be sent; and a tracking number will be sent out once your order has been shipped. Goods supplied by PRITCH London to customers remain the property of the Company, until paid for in full by the customer.
Orders can be placed over the telephone by calling the Customer Service Team on +44 (0)2037 014 946.
Card details can be processed using our online secure Sage Pay payment process or via the special secure form. You will be sent a copy of receipt or an original if required. We do not keep cards on file, unless other confirmed in writing by the Client.
Orders are subject to acceptance by the Company and to availability of the goods, and will be invoiced at prices set out in our Website at the time of purchase. All of our prices are listed in Pounds Sterling, and you will be invoiced in Pounds Sterling. If you are purchasing goods from outside the UK, currency fluctuations and credit card charges may affect the amount billed on your credit card.